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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fly HairGuy

November 5, 2025

5  out of  5
rating by Fly HairGuy
"Dana is very knowledgeable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Soul Humility

October 31, 2025

5  out of  5
rating by Soul Humility
"I have been a customer of State Farm for five years, and the company consistently exceeds my expectations. My agent, Dana Shivalier, is friendly, knowledgeable, and genuinely looks out for my best interests. She found me the best coverage options at an "affordable price," and the process of updating my policy, when required, is effortless. I highly recommend Dana and her team of professional agents to anyone seeking a trustworthy and efficient insurance provider! The service provided is always timely, pleasant, and their professionalism and customer service is second to none!"
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B. West

October 30, 2025

5  out of  5
rating by B. West
"Very professional and always takes care of her customers."
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Elron Austin

October 29, 2025

5  out of  5
rating by Elron Austin
"Alway available to answer questions and the staff remains to be professional. I've done business with Dana and her staff for the last 20 plus years...they've come through for me time & time again."
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Charlene Wilhelmsen

October 28, 2025

5  out of  5
rating by Charlene Wilhelmsen
"Have been doing business with Dana at State Farm for years! Customer service is excellent!"
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Korretta Brown

September 23, 2025

5  out of  5
rating by Korretta Brown
": Great Coverage with Exceptional Service "I’ve been a policyholder with Dana Shivalier State Farm insurance agency for many years, and I can confidently say that my experience has been very positive. Their agents are knowledgeable and supportive, making it easy to navigate both my vehicle and life insurance policies. When I needed to file a claim after a car accident, the process was straightforward. My agent was responsive and walked me through each step, ensuring I understood what to expect. I was pleasantly surprised by how quickly my claim was processed and settled, which took a lot of stress off my shoulders during a challenging time. Additionally, their online platform is user-friendly, making it simple to manage my policies and access important documents. I appreciate the regular communication about updates and policy changes, which keeps me informed and confident in my coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janice Thomas

September 14, 2025

5  out of  5
rating by Janice Thomas
"I have been a client of Dana’s for over 23 years. She and her team always provide prompt, courteous and professional service. Thank you Dana for always being a “GOOD NEIGHBOR”!🎉"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shardae Shivalier

September 11, 2025

5  out of  5
rating by Shardae Shivalier
"Everyone at this office is so nice and has excellent customer service! Very knowledgeable and always willing to assist with any questions that I have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jerome Adkins

September 11, 2025

5  out of  5
rating by Jerome Adkins
"Dana is an excellent leader. She is very attentive and always returns calls."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Charmaine Bryant

September 7, 2025

5  out of  5
rating by Charmaine Bryant
"“I’ve been very satisfied with my life insurance through State Farm. The process of getting coverage was smooth, clear, and professional. My agent took the time to explain all of my options in detail and made sure I understood what I was getting, which gave me peace of mind. Customer service has always been responsive and helpful whenever I’ve had questions. I feel secure knowing that my family is protected, and I appreciate the reliability and trust that State Farm provides. Highly recommend for anyone looking for dependable life insurance coverage.”"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sheena Bryant

September 7, 2025

5  out of  5
rating by Sheena Bryant
"I use Dana and company for my business and car insurance going on 8 years and I’ve always gotten 5 star treatment. Thank you guys for always accommodating my needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nero Wolf

September 5, 2025

5  out of  5
rating by Nero Wolf
"Excellent customer service! I highly recommend for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Terrance McCoy

September 2, 2025

5  out of  5
rating by Terrance McCoy
"Great customer service and knowledgeable staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tasha Brown

September 2, 2025

5  out of  5
rating by Tasha Brown
"Exceptional service!"
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Juli Pebley

May 6, 2025

5  out of  5
rating by Juli Pebley
"Great and knowledgeable staff! Always there to help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenya Mitchell

December 20, 2024

1  out of  5
rating by Kenya Mitchell
"Worst insurance agent that I have ever dealt with. Never returns calls, and when she is was actually available to chat, gave no useful advice but instead sent me directly to the claims department. We got a notice stating that our insurance would not be renewed Ms. Shivaler did not have the decency to call or even email us back after repeated attempts contact her."
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Alesia Stone

December 2, 2024

5  out of  5
rating by Alesia Stone
"Jonathan did an excellent job with handling my father’s account. He was very patient and knowledgeable. We appreciate your help!"
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Beaufort Fripp

June 18, 2024

5  out of  5
rating by Beaufort Fripp
"I love talking to Ms. Dana she is very patient with others and herself. My experience with her over the years I've never was disappointed Thanks Dana"
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Dayna Smith

September 18, 2023

5  out of  5
rating by Dayna Smith
"Wonderful agent. Fair and professional."
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Tricia McCoy

June 22, 2023

5  out of  5
rating by Tricia McCoy
"I have been a customer of Dana's for over 25 years and she's always been a reliable and resourceful agent. She's great with communicating the various products to ensure our family has the best insurance to fit our family's needs as it continues to change over time. I highly recommend her and her staff as they are also very timely in their responses."
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Bret Busch

January 6, 2023

5  out of  5
rating by Bret Busch
"Dana is awesome. She and her team make it easy to do business with State Farm."
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Alexandre ORTHWEIN

October 2, 2021

5  out of  5
rating by Alexandre ORTHWEIN
"Dana was very patient and helpful in providing me the best police for my rental place. She did a fantastic job!"
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Alice Hsu

August 25, 2021

1  out of  5
rating by Alice Hsu
"I was told that bundling my renter's insurance with my auto insurance would not change my auto insurance, and yet after doing so my auto insurance increased $30 PER MONTH because I no longer qualified for a discount -- I wish this was made clear to me when I was first considering the bundle so that I could have gone with a different office but now I'm stuck overpaying for car insurance."
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Caroline Hernandez

October 4, 2019

5  out of  5
rating by Caroline Hernandez
"I want to thank Chantell for helping me get the coverage I needed in order to become an insured driver AFFORDABLY in the state of Georgia. Believe me, compared to the 4 other quotes I got calling around she saved me up to $225 a month on a 6mo policy which includes roadside assistance. Kudos to the ladies in this office whom I HIGHLY recommend."
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Brad Carpenter

August 9, 2017

5  out of  5
rating by Brad Carpenter
"I have been so impressed and so satisfied with Dana and Greg (her office manager). They always are extremely professional, courteous, and most importantly quick to take care of their business. I've used the agency for several years, making quite a few changes to my policies during that time, and they have always taken care of me very well. Can't recommend them and State Farm enough."